Problem | Solution | |
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Port Sensor error | Make sure the port sensor is mounted under port assembly | |
If not mount new port sensor under port assembly | ||
Check switches on top of port assembly and port motor for proper functions | ||
Restart the vendor | ||
Blank Display/Out of service | Make sure the coin return retainer clips are not loose | |
If so replace with new style retainer with screw | ||
Also make sure the doorstop is not loose or bent | ||
Move back into position and install retaining screw to stop this from reoccuring | ||
Check to make sure all the wires are mounted tight from the door to the board (There can be no movement by the board) | ||
Add wire ties or clips to stop all movement | ||
Reset vendor | ||
Replacing Board | Enter the service mode by pressing the blue button the board once | |
Press a second time to access test mode | ||
Press F button (factory diagnostics) followed by star key | ||
Press 8 to record shelf offset and record on paper | ||
Press star button 3 times | ||
Press 0 and record the hook swipe number that is on screen | ||
Press the star button followed by clear button | ||
Replace the board | ||
Start machine | ||
Press blue button on board | ||
Press 8 to set shelf location followed by the star button | ||
Set shelf location according to machine that you are working on | ||
Press clear twice | ||
Press blue button on board to go back into test mode | ||
Repeat 1st steps to make sure board is set correctly | ||
Reset machine to the number written down earlier | ||
Reset Prices and test vend | ||
Set Prices | Press button on board to enter service mode | |
Press 7 on keypad followed by star button | ||
Press 1 then enter price you would like to set for each row | ||
After you set your price enter corresponding location and the star button.(That will set your price for a single row) | ||
Delivery cup not working properly | Is P1 connected to control board? | |
Press the button on the board 2 times. Press F to get to factory diagnostics. Press star and then press 1 |
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Pull the top door switch out | ||
Check the red, yellow, and green LEDs on the control board are illuminated | ||
When moving the cup up/down and left/right, does the count on the door change accordingly | ||
If not, check the motors by swapping the XY motor | ||
Change failed motor | ||
Cup dispenser hits wall by light | Go into test mode(Press board button twice and then press 9 followed by star button) | |
Close the door | ||
Vend any selection(Press C5 followed by the star) | ||
Watch to see how close cup gets to light guard.(Should be a 1/8 inch clearance) | ||
If not go into factory diagnostics | ||
Go into hook swipe mode(Enter 0) | ||
Enter number accordingly to go left or right | ||
Not Cooling |
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Replace Fan | Warning Do Not Bend Freeon Lines
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No power at outlet at power box. |
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Plunger on delivery cup does not work properly | Remove cup assembly from arm | |
Remove back from cup assembly | ||
Visibly inspect the can for metal shavings, the lower switch assembly, and the plunger assembly | ||
Coin Acceptance Issues | ||
Problems | Causes | Fix |
Coins Returned to Customer with No Credit Issued |
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Will Not Payback Coins |
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Dollar Bill Acceptance Issues | ||
Problem | Cause | Solution |
Bill validator will not run | Prices / tube cash conditions | Check Mech Tubes |
Takes Bill in Then Rejects it | Check Validator Or Replace | |
Stacks Bill While in Escrow Mode | Max Price Not Yet Reached | |
Bill Error Listed in Test Mode | Communication Error with Bill Validator Bill Validator Reorted Error |
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Takes Bill, Gives No Credit | Board, Harness, Validator | Check or Repalace Validator Harness, Replace Board |
Control Board (VCU) | ||
Problem | Cause | Solution |
No power to controller | AC Box | Replace AC Box |
??????? Showing on Display |
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Out of Order or other error codes showing on display | RAM Error | Refer to Programming Section for specific error codes and cures |
Temp out of Service | No Vendable Selections |